Anyone can develop communication intelligence (CQ) through dedication, intentional practice, and mindful application of ...

Loyalty, “a strong feeling of support or allegiance.” It seems like economist Robert Lucas was stating the obvious when he posited that trust and loyalty (customer relationships) go together.

Thus, loyalty to one’s country or football team, or to a tyrant, is based on something quite other than trust. Certain pets may offer the illusion of trust, but more properly offer loyalty.

In this article, I'll explore the multifaceted nature of customer loyalty within the franchise ecosystem, how to strengthen crucial partnerships with operators, the impact on consumer ...

Loyalty refers to someone’s goodwill and their desire to help, while ethics has to do with acceptable principles – notably rectitude and truthfulness – that a person subscribes to.

Nearly Two-Thirds of Consumers Say Fraud Incidents Damage Brand Trust and Loyalty Study reveals 87% of consumers expect companies to protect their digital privacy—and 38% will cut all ties with ...