Strike, allows low-privileged users to extract sensitive data from tables to which they should not have access.

SANTA CLARA, Calif., October 23, 2024--ServiceNow and Rimini Street partner on new enterprise software model to unlock value in existing ERP systems ...

This foundation - built on its Common Service Data Model (CSDM) and Configuration Management Database (CMDB) - lets ServiceNow function as the connective tissue between various enterprise systems.

Workflow Data Fabric enables businesses to gain deeper insights through AI‑driven contextualization and decision intelligence while automating manual work and creating process efficiencies. New in the ...

As part of the shift, ANZ implemented ServiceNow’s common service data model (CSDM) version five to boost workflow orchestration across multiple modules, including IRM, business continuity ...

Because data fuels AI, the company also announced expansion of its Knowledge Graph with advancements to its Common Service Data Model (CSDM) to break down barriers among data sources for more ...

The upcoming ‘Apriel’ model will be able to create agents that make decisions about IT, human resources and customer-service functions. Nvidia and ServiceNow have created an AI model that can ...

ServiceNow and Qualtrics have announced the latest progression in their ongoing partnership, with a new tool that aims to give IT and customer service agents a single view of employee and customer ...

That’s why I’m excited about the Qualtrics/ServiceNow partnership I recently helped launch. In today’s fast-moving, digital, and experience-driven world, companies need real-time customer ...