Samsung has confirmed to The Verge that a “software update error” is what broke “certain 2024 soundbar devices,” per a statement from Jim Kiczek, head of audio at Samsung Electronics America.

If you're looking for something unique from the ongoing TV deals, you may want to check out Best Buy's offer for the Samsung The Frame QLED 4K TV. The 55-inch model of the 2024 release is on sale ...

Additional reports seem to show that the firmware update has also affected the 800 series soundbars (HW-Q800D and HW-S801D) as well. Hopefully a new firmware update will be made available to fix the ...

While software snafus happen, it's still a lousy scenario for those who splurged on Samsung's impressive 2024 soundbar lineup, like the well-reviewed Q990D. Instead of theater-quality sound, they ...

If your Samsung soundbar is still working and hasn't yet downloaded the latest update, it would be a good idea to delve into the settings and make sure 'Automatic Updates' is switched off – at least ...