As manufacturing becomes increasingly complex and globally distributed, digital after-sales service is no longer a ...

This survey explains how AI agents are transforming retail operations - and there are lessons for all business leaders.

Docupace Senior Vice President of Training and Support Debbie Miller recognized as Woman of the Year in Customer Service category "We're honored to receive a Stevie Award for excellence in ...

MILWAUKEE, March 13, 2025 /PRNewswire/ -- Industry-leading insurtech Zywave has won five Stevie Awards in the 19 th annual Stevie Awards for Sales & Customer Service. The recognition includes ...

WHETHER you are a billion-pound company or a start-up, a negative customer experience can have a devastating impact on a business. And failing to learn and put better procedures in place to ...

Every company claims to put customers first. It is a phrase that shows up in mission statements, marketing materials, and corporate speeches. Yet, if customer-centric sales strategies were truly ...

NEW YORK, April 2, 2025 /PRNewswire/ -- Attune®, the modern insurance platform for small businesses, has been recognized with two Stevie® Awards as part of the 19th annual Sales & Customer ...

Welcome to our seventh annual “CRM Top 100” issue, where we highlight the hottest trends and technologies in the three pillars of CRM—customer service, marketing, and sales—as well as the 100 leading ...

HOA Presidents get a bad rap, but there are a few good ones in the bunch, some who actually try to help the residents of their community. In today’s story, we meet an HOA president like this ...