Affinity diagrams are used to do a high-level organization of the ideas and the fishbone diagram is used to drill down and do root cause analysis. This is typically done in the Analyze phase of ...

Root cause analysis steps. While there’s no strict rulebook on how to conduct a root cause analysis, certain guidelines can help ensure your root cause analysis process is effective.

It follows that root cause analysis is the process by which the root cause is identified as well as ... putting the sequence of events or movements together in an ordered process flow chart; ...

Moira Alexander is the Founder of PMWorld 360 Magazine and Lead-Her-Ship Group, and a project management and digital workplace columnist for various publications.