Developing a problem-solving process doesn't just help you make more informed decisions. It will also help you prioritize your time so you can get back to what really matters.

There are two main approaches to problem-solving: vertical thinking and horizontal thinking. Let's look at case studies to understand the benefits of these approaches.

Examples include teaching, sharing your skills with others, and problem solving for the greater good. Really great leaders give of themselves freely, but often do so unconsciously, Schuman observes.

After more than 24 years of coaching, I've noticed that teams and organizations still use traditional problem-solving techniques despite these being either obsolete or ineffective. For example ...

Researchers from the Yong Loo Lin School of Medicine, National University of Singapore (NUS Medicine) and the University of Oxford have successfully demonstrated how problem-solving techniques ...