Remarkable changes occur when leaders make the conscious decision to reduce their speaking time. The atmosphere in a room changes. Team members who usually stay silent start to express their thoughts.

Peter Drucker was a world-famous management ... Rita McGrath, an author and academic director in executive education at Columbia Business School, echoed that sentiment, saying one of Drucker’s most ...

Highlights: Peter Drucker's first great contribution ... felt that their contribution was important. In'The Effective Executive' Drucker says the purpose of a business is to create a customer ...