The same AI-based assistant uses NLP to understand and respond to questions about the energy market, explaining complex energy terms in simple language, making it easier for everyone to understand.

Conversational and generative AI-powered CX channels such as chatbots and virtual agents have the potential to transform the ways that companies interact with their customers. AI-based systems can ...

THE FUTURE OF EVERYTHING Want to Know the AI Lingo? Learn the Basics, From NLP to Neural Networks A guide to some of the most important concepts to demystify the technology that has everyone talking ...