If Microsoft is not sending verification code by SMS text, send the verification message to an alternate phone number or email. Here are some other suggestions to help you.

Use the Microsoft Authenticator app to scan the QR code or manually input the key. The app will give you a code to enter. Go back into Facebook and input the code.

As you are unable to scan the QR code because of this error, we have enlisted some of the common reasons and solutions so that you can get rid of this problem on Windows 11 PC.

Microsoft quietly pushed out its fix last week, either Sept. 10 or Sept. 11, depending on geography. The patch was included in 6.8.15 for iOS and 6.2409.6094 for Android.