The Microsoft Authenticator app is not displaying code – Possible causes Time synchronization issues: The Microsoft Authenticator App generates the TOTPs based on time-sensitive algorithms.

Now, you need to add a recovery account. You can use your personal email address as a recovery account. Once you are done with that, you need to open the Microsoft Authenticator app on the new mobile.

Microsoft has announced that any payment information stored in the Authenticator app will be deleted after July 2025, requiring users to manually re-enter this data if needed.

Microsoft has announced that it will discontinue the password storage and autofill feature in the Authenticator app starting in July and will complete the deprecation in August 2025.