What happens when a key employee leaves and takes years of experience with them? How much time do your teams spend digging ...

The future of knowledge and service management is AI-driven As AI capabilities continue to evolve, the role of generative and agentic AI in service management will expand. The integration of AI ...

The IAEA’s Design Knowledge Management program is designed to assist nuclear organizations ... DKM of a nuclear facility is application of facility (or plant) information models, a concept that comes ...

On April 3-4, Margot Brown, World Bank’s Director of the Global Operations Knowledge Management Unit (GOKMU), and Maria Gonzalez Asis, Manager Strategy and Operations GOKMU and Head of the Global ...

"Integrating Floik's capabilities into Document360 aligns perfectly with our vision of creating a robust knowledge management solution that goes beyond traditional documentation," stated Saravana ...

ServiceNow Wednesday unveiled the acquisition of Raytion as a way to expand its Now platform’s GenAI-powered search and knowledge management capabilities ... a direct sales model, but ServiceNow ...