Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time. The system aims to enhance customer understanding and satisfaction while ...

A 29-year-old Indian national has been sentenced to three years in a US federal prison on charges of call centre fraud. The verdict comes a few months after the accused pleaded guilty of ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.

"I worked at a call center from 4 PM to 1 AM, and in the mornings, I focused on trading. It was a valuable learning experience." As of 2024, Kamath has become India’s youngest billionaire ...