Digital transformation was a central theme at the summit, with a focus on how cloud technology, like AWS, is helping airlines optimize operations and enhance customer engagement. Airlines are ...

Glance, a leading provider of cobrowse and visual collaboration solutions, today announced a strategic partnership with Cloudhesive, an AWS Premier Partner known for delivering secure, scalable cloud ...

Create Comprehensive Data Sharing Policies According to the report, most federal agencies share customers but not data, and they often lack clear data sharing policies. As a result, customer ...

The better the customer data, the better the engagement quality: Technological breakthroughs like generative AI can help businesses scale support and personalization, and are further raising ...

ANZ, Standard Chartered, and bolttech are using are some of APAC's leading companies using experience management to design and improve the customer, employee, brand, and product experiences they ...

Maybe many others. As such, though AWS still has areas in which it can improve, it’s fair to say that old labels for AWS (like “strip miner”) are in serious need of a refresh.