With the right training, employers can ensure that their workforce has the soft skills needed to take on people-focused, ...

Perceptyx researchers found that more than half of workers who encountered unruly customers also faced discrimination or bias from a customer. That’s 2.7x more than other employees and suggests that ...

A survey by Perceptyx found that 53% of public-facing workers have recently encountered customers who were verbally abusive, ...

decision makers should consider how digital tools can improve operational efficiency and job satisfaction in frontline work.

A global survey of over 12,000 frontline employees and managers shows that many are locked into shift patterns that make it ...

The Association for Talent Development's new research found that live, instructor-led training is the most popular format for delivering formal training to frontline employees. ALEXANDRIA ...

Wayne, Pa., Jan. 28, 2025 (GLOBE NEWSWIRE) -- Frontline Education, a leading provider of administration software purpose-built for educators in K-12, today announced that it has been named a ...

"Winning the Best Places to Work award reflects the incredible, mission-driven culture our team has cultivated,” said Matt Strazza, Chief Executive Officer of Frontline Education. "We're committed to ...