Marks noted, “a root cause analysis is not something where you can just go ask the five whys. You need these trained professionals that really understand what they’re doing.” ...

Use fishbone diagrams or the “Five Whys” technique to identify the root cause. Test the cause Analyze the data to see which potential reason is most likely to be the root cause.

Simply stated, Root cause analysis (RCA) is a problem-solving method used to identify the underlying cause or causes of a problem or issue, in order to identify appropriate solutions and resolve ...