Photo by Oscar Gutierrez Zozulia / iStock / Getty Images More than 27,000 consumer banking complaints filed to a federal agency over the last five years were not followed up, says a report.

Banks generate most complaints to new federal consumer agency (January 23, 2003) The Financial Consumer Agency of Canada received more than 5,000 complaints in its first year of operation, mostly ...

The federal government passes financial regulations to protect consumers from unfair practices. The Consumer Financial Protection Bureau (CFPB) exists to make sure that banks, lenders and other ...

CNW/ - Today, the Financial Consumer Agency of Canada (FCAC) published the findings of a report on the complaint-handling procedures of small and ...

The agency has been a target of conservatives since former U.S. president Barack Obama pushed to include it in the 2010 financial reform legislation that followed the 2007-2008 financial crisis.