The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

However, placing the right industry tools at your fingertips will simplify the daily workflow and set the business up for ...

Founded in 1999, Salesforce remains one of the world's most popular and trusted software companies. At its core, Salesforce ...

Running a small business in 2025 means juggling more moving parts than ever. Between managing remote teams, handling customer ...

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The U.S. Postal Service is looking to adopt generative artificial intelligence tools in the coming months to improve customer ...