The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

Through an eight week training program, students will gain skills to excel in the customer service field. This program aims ...

MORE than 6,000 employees of Prasarana Malaysia Bhd are being upskilled through a programme organised by the public transport ...

Employees said reasons for termination were often vague — including minor attendance lapses, past customer interactions, or ...

We have all experienced frustrating customer service at some point, whether it is with Verizon, T-Mobile or AT&T. But just ...

To enhance service delivery for Malawians, CTS Courier has announced a special employee training program set to begin in ...