Other travel segments also saw a decline in customer satisfaction in the study, including hotels, car rentals, rideshare and ...

Molex, a global leader in electronics and interconnectivity solutions, is a shining example of how to leverage advanced ...

The whole thing vexed me enough that I started to really notice customer satisfaction surveys — and, as I'm sure you've seen, they are everywhere. It seems like every interaction I have with a ...

A new study shows a decline in customer satisfaction with airlines and other travel firms, according to the American Customer Satisfaction Index.

Consistent excellence highlights Dovetail's ongoing commitment to innovation and customer satisfaction Receiving this recognition ...

Providers who understand their customers’ expectations and experiences are better positioned to target needs and implement initiatives that will increase overall customer satisfaction ... person ...

from first notice of loss through the repair and delivery of their vehicle or settlement of a total loss. This study provides insights into how insurers can continue to improve customer satisfaction ...

The Corporation of Hamilton is asking city residents and ratepayers to complete a survey so that it can assess its performance. The five-minute survey is designed to gather valuable feedback on how ...

Narayanan, V.G., and Preeti Choudhary. "Achieving Customer Satisfaction at Pizza Hut (A)." Harvard Business School Case 101-006, December 2000. (Revised February 2007.) ...