Redefining the customer journey is a reset—it’s innovation ... Then we applied value-based care education on the front end of the sales cycle versus the back end of the sales cycle.
5mon
isixsigma on MSNCustomer Journey Map vs. Process Map: What’s the Difference?Customer journey maps also serve as a mechanism to ... Learning the differences between lead time and cycle time is a vital ...
Don’t worry. I can help you better understand the customer journey by using my years of experience in this space to impart some of its most important aspects. So, let’s dig in! The customer ...
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