Are You a Customer Engagement Leader? It’s a trend these days for companies to say they’re customer-centric. Wherever you turn, companies say they get it, that customers are important to their ...

Smartphone apps are revolutionizing industries in India by enhancing accessibility, efficiency, and innovation.

When users open the Walmart app inside a store ... “With ‘store mode’ driving five times the customer engagement, it’s proof of how customers want to shop.” ...