Because data fuels AI, the company also announced expansion of its Knowledge Graph with advancements to its Common Service Data Model (CSDM) to break down barriers among data sources for more ...

Workflow Data Fabric enables businesses to gain deeper insights through AI‑driven contextualization and decision intelligence while automating manual work and creating process efficiencies. New in the ...

As part of the shift, ANZ implemented ServiceNow’s common service data model (CSDM) version five to boost workflow orchestration across multiple modules, including IRM, business continuity ...