VEEV sees rising Vault CRM adoption among top biopharma firms, driven by new features, fueling customer migration and growth.

• Check your system and data. Make sure your CRM can handle AI integrations and your data is clean. Many older CRMs and those without proper app stores might struggle with the new AI requirements.

Zoho’s recent update discussed recent and current CRM announcements, detailing their strategy, how it differs from other players in the CRM and AI space, and the advantages that Zoho sees it ...

In today’s data-driven legal landscape, Client Relationship Management (CRM) systems have become indispensable tools for law firms. However, the effectiveness of this tool hinges on the quality ...

For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository.

But CRM systems are not delivering it, judging by a new study from Validity: The State of CRM Data Management in 2025. Of the companies surveyed, 76% say less than half of their CRM data is ...

The global healthcare CRM market size is calculated at USD 20.78 billion in 2025 and is expected to reach around USD 40.64 ...

CRM and ERP systems aren't typically connected at mid-market companies, but they absolutely should be. Integrating these two powerful systems can unlock a wealth of benefits for businesses. The ...

It comes down to revising your approaches and insisting on clear pricing, shared accountability, and measurable value and investing into a CRM that can evolve with you and the market ...

But CRM systems are not delivering it, judging by a new study from Validity: The State of CRM Data Management in 2025. Of the companies surveyed, 76% say less than half of their CRM data is ...