Leading a small groundswell of open-source customer relationship management offerings is SugarCRM Inc., which reports more than 21,000 downloads of its initial open-source sales force automation ...

Many IT articles discuss how to avoid project failures…which is great, but according to industry analysts, at least one-third of CRM projects fall short. Here, we’re going to explore what to ...

Open-source software start-up SugarCRM plans to introduce support services for its free contact management product on Thursday, part of a big push to lure customers away from high-priced ...

The new CRM platform has been built on Monday’s customizable no-code framework, Work OS, and allows users to manage their sales cycle and unify all customer processes on a single platform.

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. That was actually an average of a dozen analyst reports. The numbers ranged from ...