BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz.

The purple light will flash when the router is working but isn't connected to the internet. This is the case for some Hubs, including the BT Smart Hub, BT Smart Hub 2 and Ultrafast Smart Hub.

The solution for BT Smart Hub, BT Smart Hub 2 and Ultrafast Smart Hub owners is to connect a device to your Hub. Open a web browser window and follow the on-screen help wizard to get connected again.

BT has two hubs available right now and a host of older models that you might still have if you have an older plan. The two options in use are the BT Smart Hub and the Smart Hub 2. While the large ...

BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz.

BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz.